Mailbox rentals in Queens. Real address. Photo of every item.
Receive mail and packages from USPS, FedEx, UPS, DHL and Amazon at your own street address, then manage everything from your phone.
Simple plans. First 30 days free.
Pay monthly, or save with 3, 6 or 12 months. Change your plan anytime from your dashboard.
Purple Plan
- Personal account — you + up to 3 family members at the same address
- 30 packages a month — boxes, large envelopes, letter packs and anything with a tracking number
- Unlimited letters — postcards and envelopes without tracking
- Real physical street address at any of our 4 locations
- Photo of every item + email & text alerts
- 30 days free storage per item
- Pick up, forward, open & scan, or shred online
- 3 free open & scans a month — then $1.50 per letter. Free for everyone until Dec 31, 2026
No charge today. Cancel anytime before the trial ends.
Gold Plan
- Personal account — you + up to 3 family members at the same address
- 100 packages a month — boxes, large envelopes, letter packs and anything with a tracking number
- Unlimited letters — postcards and envelopes without tracking
- Real physical street address at any of our 4 locations
- Photo of every item + email & text alerts
- 30 days free storage per item
- Pick up, forward, open & scan, or shred online
- 3 free open & scans a month — then $1.50 per letter. Free for everyone until Dec 31, 2026
No charge today. Cancel anytime before the trial ends.
Business Platinum Plan
- Your business name on the address + up to 3 people (owners, partners, staff)
- 250 packages a month — boxes, large envelopes, letter packs and anything with a tracking number
- Unlimited letters — postcards and envelopes without tracking
- Real physical street address at any of our 4 locations
- Photo of every item + email & text alerts
- 30 days free storage per item
- Pick up, forward, open & scan, or shred online · weekly consolidated forwarding
- 10 free open & scans a month — then $1.50 per letter. Free for everyone until Dec 31, 2026
No charge today. Cancel anytime before the trial ends.
Purple and Gold are personal accounts. Receiving mail under a company or DBA name needs Business Platinum.
Extra items above your plan: 50¢ each · Letters held free · Package storage after 30 days: 20¢ per day · Forwarding: carrier cost + handling, quoted before we ship.
Manage your postal mail online
Anytime · Anywhere · Any device
Pick your address
Any of our 4 Queens locations becomes your real street address.
Get notified instantly
Text + email with a photo the moment anything arrives.
Tap what you want done
Pick up · Forward anywhere · Shred. We quote forwarding before we ship.
Relax
Packages stay safe inside. 30 days free storage and a full history online.
Real street address
Accepted by banks, the DMV and every carrier: USPS, FedEx, UPS, DHL, Amazon.
Package acceptance
Any size, any carrier, signed for by our staff. No more porch pirates or missed deliveries.
Mail & package forwarding
To any city, state or country. Combine several items into one box to save on shipping.
Secure shredding
Junk mail and sensitive documents destroyed on request, free.
Who is it for?
- Individuals and families who want package theft off their worry list
- Small businesses and home offices that need a professional street address
- Entrepreneurs, start-ups and online sellers
- Anyone traveling or living between cities who still needs their mail handled
- Companies establishing a presence in New York
What you need to sign up
USPS requires Form 1583 plus two IDs for every adult who receives mail: one government photo ID and one document that proves your home address (USPS DMM 508.1.8, Form 1583 rev. June 2024). Upload them online and sign in front of us — in store or on a quick video call — no notary needed.
Photo ID (pick one): Driver license or state/tribal ID · U.S. passport · Permanent resident card · Certificate of naturalization · Uniformed service ID · U.S. Access Card · Matrícula Consular · U.S. university ID · NEXUS card.
Address ID (pick one): Driver license or state ID · Current lease · Mortgage or deed of trust · Home or vehicle insurance policy · Vehicle registration card · Voter card.
Not accepted: utility bills, mail pieces, health insurance cards, Social Security cards, birth certificates, credit cards.
Business mailbox (Business Platinum)
Same two IDs, plus USPS asks for the business on Form 1583 (Box 7): business name, type of business, business street address, phone and where it’s registered (county & state, e.g. Queens County, New York). An owner or officer of the business signs the form and gives their title. Employees or partners who will receive mail are listed on the same form — each must be able to show two IDs if USPS asks. Proof of the business (DBA certificate, NY filing receipt or IRS EIN letter) isn’t required by USPS, but we recommend keeping one on file.
Choose your mailbox address
All four locations are USPS-approved Commercial Mail Receiving Agencies.
South Ozone Park, NY 11420 Mon–Fri 9 AM–7 PM · Sat 10 AM–5 PM · Sun closedCall / Text (718) 554-7978 Hours123-12 Jamaica Ave
Richmond Hill, NY 11418 Mon–Fri 10 AM–6:30 PM · Sat 10:30 AM–4 PM · Sun closedCall / Text (718) 257-5901 Hours106-02 101 Ave
Ozone Park, NY 11416 Mon–Fri 10 AM–6 PM · Sat 10 AM–4 PM · Sun closedCall / Text (718) 966-2721 Hours118-11 Sutphin Blvd
Jamaica, NY 11434 Mon–Fri 10 AM–6 PM · Sat & Sun closedCall / Text (718) 215-9945
Moving your mail to LJ HUB
Tell your senders your new address, or file a change of address with USPS: go to moversguide.usps.com, pick permanent or temporary, enter your old address, then your new LJ HUB address including your mailbox number, pay the $1.10 identity-verification fee and submit.
Billing, plan changes & cancellation — in plain English
No surprises. Here is exactly how your mailbox plan works.
Upgrades apply today
Moving up (Purple → Gold → Business Platinum, or monthly → 3, 6 or 12 months) takes effect immediately. You’re only charged the difference for the days left in your current period; your renewal date doesn’t move.
Example: on Purple yearly ($149.99), 6 months in, you switch to Gold yearly ($199.99). You pay about $25 today (half of the $50 difference) and renew at $199.99 next year.
Downgrades wait for renewal
Moving down (Business Platinum → Gold → Purple, or yearly → monthly) is scheduled for your renewal date. You keep everything you already paid for until then, and you can cancel the scheduled change any time before it happens.
Example: you paid for Gold yearly in January and switch to Purple monthly in March. Gold continues until next January; Purple monthly starts then at $14.99.
Cancel anytime · no refunds
Cancel in your dashboard or in store. Your mailbox stays active until the end of the term you paid for, then stops; mail arriving after that is returned to sender. Prepaid terms are not refunded, so a monthly plan is the flexible choice if you’re unsure.
Example: you paid for 6 months on June 1 and cancel on July 10. The mailbox works until December 1; nothing is charged after that and nothing is refunded.
Free 30-day trial: cancel before it ends and you’re never charged. Extra packages over your plan: 50¢ each · Letters held free · Package storage after 30 days: 20¢ per day · Forwarding: quoted before we ship. Questions? Call / text (877) 360-3660.
FAQ
What is a virtual mailbox?
A real street address where we receive your mail and packages, photograph each item and let you manage it online: pick it up, forward it or shred it.
Can I pick up my mail?
Yes. Choose “Pick up” in your dashboard and come in during store hours with your ID.
What counts as a package?
Anything with a tracking number: boxes, large envelopes and letter packs. Plain letters and postcards are unlimited on every plan.
How does forwarding work?
Tap “Forward”, give us the address, and we send you a quote by email and text. Approve it and we charge your card on file, ship it, and send you the tracking number.
What is Form 1583?
The USPS form that authorizes a Commercial Mail Receiving Agency like LJ HUB to receive mail for you. It needs two forms of ID (one with a photo, one proving your home address). We pre-fill it from your signup; you sign it in front of an LJ HUB employee in store or by video — no notary needed. Personal plans: every adult on the box signs their own 1583; minors are listed on the parent’s form. Business plan: one form signed by an owner/officer covers the business, with other mail recipients listed on it.
What does USPS require for a business mailbox?
Form 1583 marked “Business/Organization Use” with the business name, type, street address, phone and place of registration (county & state); the signer must be an owner or officer and give their title; the signer’s own photo ID and address ID; and the names of anyone else who will receive mail at the box (USPS can ask each of them for two IDs). You must tell us if any of this changes so we can update the form — USPS requires an updated application.
Can I change my plan later?
Yes, anytime in your dashboard or with any employee. Upgrades apply today and you pay only the prorated difference; downgrades take effect at your renewal date so you never lose time you paid for.
What happens if I cancel? Do I get a refund?
Your mailbox stays active until the end of the term you paid for, then stops. Prepaid terms aren’t refunded. During the free 30-day trial you can cancel with no charge at all.
Your mail, your way.
30-day free trial · real street address · set up online in 5 minutes.